When a carrier surprises customers with unauthorized (or unknown) charges on their monthly bills, it is known as cramming. Over the last few months, the largest carriers in the United States were exposed for doing so. The government is coming down on them with little remorse. On Wednesday, Sprint was served with a $105 million fine from the FCC. And on Friday, T-Mobile reached a settlement with the FTC to avoid any further potential damage.
T-Mobile will pay a whopping $90 million in fines that will go to the FCC. In addition to be fined nearly as much as Sprint, John Legere & Co. will be required to refund affected customers. The carrier will then have to receive permission to apply the charges, that were previously unauthorized, in the future.
Despite the disappointment and defense from John Legere months ago, T-Mobile folded to get the government out of its way.
Come comment on this article: T-Mobile, FTC reach $90 million settlement over ‘cramming’
